How to use the BRC Directory

How to use the BRC Directory Introduction The BRC Global Standards Directory is a database of all audits conducted against a BRC global Standard. The Directory hosts full audit reports and associated certificates in PDF. The Directory allows audit owners to securely share their BRC audit documents with other BRC suppliers and specifying retailers. More than 7,000 sites share their audit reports with one or more recipient on the Directory in this manner. Audit sharing on the Directory creates auto-renewing access to any future audit documents as soon they become available & without any further administration – significantly reducing annual admin Only verified BRC sites can access the Directory & all audit content is read-only. Audit documents shared and acquired via the Directory can be considered complete, authenticated and contemporary. The Directory also hosts audit documents for a number of non-BRC audit programs including retailer’s own standards.

logging in 

Log in via www.brcdirectory.com and the ‘Log in to the Directory’ link in the top right corner

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Ensure pop-ups are enabled for www.brcdirectory.com in your web browser enter your username and password

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On first login you will be asked to change your password, chose a memorable question and finally sign the EULA

BRC Directory audit access guide [email protected]

May 2016

Accessing audit reports & certificates BRC audit documents can be found in the BRC Audits module. All of your own and shared audits are listed. Up to 99 audits can be listed in a single page

You can search for an individual site via a number of filters including site name, site code, Standard, scope classification, Certification Body

Using a * or % value will conduct a wider search if only partial details are known. When you have located the chosen report click on the active blue text to access the report

Once the audit is opened you will be able to view all the information from the report, split over 5 sections

The full audit report PDF, any back issues & certificate PDF can be downloaded from the foot of the audit report section

BRC Directory audit access guide [email protected]

May 2016

Audit sharing You can share any BRC audit and certificate you own with retailers and other BRC audited suppliers via the Directory Audit sharing allows a recipient to access & read your full audit report & certificate PDF. The recipient will also receive notification emails about any changes to your audit status. You can remove access at any time. 1. Visit the Audits List – this is a list of all the audits you can access 2. Open the audit you wish to share by clicking on the blue text 3. Once open, click share

to access the sharing area

4. Open the sharing list by clicking the magnifying glass 5. All available suppliers and retailers are listed – Use the Company Type filter to narrow results by either Supplier or Retailer To search for a specific organisation, enter a keyword from the company name in the Company Name field. Use * or % to conduct a wildcard search

All companies containing the entered letters will be found 6. When you have located the organisation you wish to share your audit with; tick, Add and Confirm

The selected company will now be listed & able to access your audit

Restricted access Some retailers are restricted status on the Directory to prevent un-solicited sharing. If sharing is blocked, please contact www.brcdirectory.com providing evidence of your relationship with the retailer.

Terminology A Retailer buys from suppliers and sells. E.g. ASDA A Supplier owns audited sites, buys from other suppliers, manufactures, sells to other suppliers and retailers. May also be known as; site, manufacturer, producer, facility.

BRC Directory audit access guide [email protected]

May 2016

Certificate & re-audit status Up to date certificate status information can be located in the Certificates module

If a site’s certificated status has expired, been suspended or withdrawn, you can identify why by visiting the re-audit status tab.

Where known, completed & future re-audit dates are also available. The certificates area can be searched in the same manner as the audits area. There is a certificate record for all shared audits. The certificate status displayed in this area is updated by certification bodies and represents the most up-to-date status. Any changes made by a certification body are reflected instantly. All information from the Certificates area can be exported in a Certification Status report

Statistical Reporting Summary reports for all shared sites can be created in the Reports module Once created all reports can be exported to excel for easy analysis Reports are regularly used by specifiers and the BRC. Typical uses include:     

Identify sites due for imminent re-audit Measure scheme growth by region Benchmark audit results by scope, CB, auditor and region Assess scheme compliance by CB and auditor Obtain technical and commercial contact details for audited locations

A number of pre-formatted reports are available, Certification Status and Non-Conformities are the most regularly used

BRC Directory audit access guide [email protected]

May 2016

Certification Status describes the key certificate data for each audit: Site name, site code, site address, contact details, Standard, scope, CB audit date, certificate issue and expiry dates, audit grade and current status Non-Conformities lists each non-conformity and associated detail for each audit: Standard, scope, CB, auditor, site name/code, clause #, severity, audit grade Click the blue active report name to access a report Before the results are generated you have the opportunity to filter your results by a number of factors including Standard and Country. Choosing no filters will present all results Once your filters have been selected, click ‘Result’ to generate the report

Report generation usually takes less than 30 seconds but may be extended if a large volume of results are returned (e.g. 20,000 + non-conformities) When the report results have been generated, click ‘Export’ to save the report in excel You can now freely manipulate and save the data in excel

BRC Directory audit access guide [email protected]

May 2016

Who to contact Contact your auditing Certification Body to discuss the following  

When your audit details will be updated on the Directory Any corrections or updates to your audit data

Contact the BRC Directory Services team via [email protected] for the following;  

Technical assistance accessing the Directory Audit sharing information or assistance

BRC Directory audit access guide [email protected]

May 2016